House clearance and move-out removals in London.

Tell us separately about pickup and delivery: choose where the van can park lawfully, then give the carry distance, floor, lift, stairs and any awkward access. A private driveway or unrestricted street selection is enough by itself. For permit-controlled, paid or loading-bay parking, also give who is arranging it, whether it is confirmed, its operating window and the exact lawful position. Unknown or unsupported access is reviewed before we offer a fixed price, and a carry of 50 metres or more needs a tailored review. Do not enter gate codes, passwords or access credentials in the booking.

If there is no lawful parking, furniture does not fit, access is unsafe, unplanned dismantling is needed or delivery cannot be completed, the operator pauses the affected work and sends Movesmith a structured report with evidence. The operator cannot invent a charge or take cash at the door. Movesmith reviews the facts and, if the job needs to change, sends you a fixed proposal. Extra work or payment happens only after you expressly approve it; if you reject it, there is no variation charge and Ops arranges the safe next step, rebooking or a fresh quote.

No. Movesmith moves the contents of a home — to a new address, storage, a family member or a charity — but we don't haul items to the tip or dispose of them. For disposal, use a licensed clearance firm (check they hold a Waste Carrier Licence), your council's bulky-waste service, or a charity collection.

It's priced on how much is moving, the access at both ends and the distance — shown as a fixed price before you book. A part clearance of a room or the furniture costs less than a whole flat. For what a full clearance with disposal costs, see our house clearance costs guide.

Movesmith provides the removal to or from a storage facility that you arrange and pay for. We do not supply, manage or guarantee the storage unit. The standard fixed-price journey supports one home-to-storage or storage-to-home leg with confirmed facility hours or a matching booked slot, suitable loading access for a 3.5-tonne vehicle, less than 50 metres carry, and ground-floor access or a usable goods lift. If the facility refuses entry, booked access is missing, the disclosed unit or access is wrong, the facility window is exceeded, or redelivery is needed, the operator pauses and submits a structured report with appropriate evidence. Waiting is free for 15 minutes, then £25 per started 30-minute block up to three blocks; configured failed access is £60; and £120 redelivery applies only to a supported short repeat visit using the same booked locations and disclosed access. A changed or uncertain journey or access needs a fresh fixed quote. Nothing extra is charged and no varied work continues unless you approve; if you reject it, Movesmith Ops coordinates the safe next step or rebooking.

Yes — we can move reusable furniture and items to a charity as part of the job. Many charities also collect good furniture free, so it's worth checking; either way, we handle the moving, not the disposal.

Sort into keep/donate and dispose before the day. Movesmith moves the keep and donate items to wherever they're going; for the dispose pile, arrange your council's bulky-waste collection or a licensed clearance firm. Splitting it this way is usually cheaper than a full disposal clearance.

Get a fixed-price quote with both addresses and a rough idea of what's moving. For larger or higher-value jobs, use the custom quote form and we aim to respond within two working hours during enquiry hours.