Your move.
Done properly.
Fixed-price removals across London and the South East, handled by verified local moving operators with clear pricing and protected payments from quote to completion.
- Fixed prices before booking
- Verified local moving operators
- Payment protected through Stripe
- Clear protection included
- Clear cancellation terms
Clear pricing before you book
Here's what a move costs.
Tell us where you're moving, what needs moving and when. We show your price before you confirm, including selected extras, distance and any route-specific charges. No surprise day-of invoices — if there's more to move on the day, we price it upfront and you approve any change before work begins.
Boxes, sofas, mattresses, fridges, marketplace pickups
Single item or man & van
from £75.00
Learn more →
Ground floor
1-bed flat
from £420.00
Including garden
2-bed house
from £750.00
Single floor
3-bed house
from £1,100.00
Two or more floors
4-bed house
from £1,800.00
Large family home
5-bed+
from £2,500.00
Sizes above are your base price. Extras, stairs, distance, and any regulatory charges add line-by-line on step 3 of the quote — every one of them is published on our full price list. See your exact price →
A managed removals platform
A managed way to book removals.
Instead of chasing quotes or comparing bids, Movesmith gives you one clear price and matches your move with a verified local moving operator.
Clear price
Your quote is shown before booking, with extras and route charges listed clearly.
Verified moving operator
Moving operators must meet our insurance, vehicle and reliability standards before taking Movesmith jobs.
Protected payment
Your payment is handled securely through Stripe and only captured after the move is completed.
Trust
Built around trust, not guesswork.
Movesmith is designed to make removals clearer from the start. Prices are shown before booking, moving operators are checked before joining, and payment is handled securely through Stripe.
- Verified moving operators
- Goods in Transit and Public Liability insurance required
- Clear fixed pricing before booking
- Payment only captured after completion
- Cancellation terms shown upfront
- Support if something changes
- Photo evidence and completion confirmation where applicable
Straight answers
Questions people ask us most. There's more detail in our moving guides, and if your question isn't here, email hello@movesmith.uk and we'll come back quickly.
When does my card actually get charged?
Your card is saved with Stripe at the time of booking — no funds are charged or held at this stage.
When your moving operator is confirmed for your move (typically 24 to 48 hours before the move date), your card is authorised: funds equal to your quote are reserved by Stripe but not yet charged.
Payment is captured when your moving operator marks the move complete. Your bank statement will show a charge from "Movesmith".
If the move doesn't happen, the authorisation is released and you're not charged.
What if the moving operator doesn't turn up?
Full refund, plus a goodwill service credit toward your next move (from £25 up to £150), and we'll line up another verified operator as fast as we can. The operator also faces reliability consequences on their account under our operator reliability framework.
Can I cancel if my plans change?
Yes. Free cancellation if you cancel 48 or more hours before your move.
Closer to the day there's a fee — 50% at 24–48h, 75% in the last 24 hours, 100% if you're a no-show — because your moving operator has already blocked the day for you. Full breakdown on the cancellation page.
What's included in the price?
A verified crew, a suitably-sized van, loading + driving + unloading, clear liability terms based on the details you declare at booking, and any Congestion Charge or Dartford Crossing that applies to your route.
Extras (full packing, piano, dismantling, evening/weekend, stairs) are opt-in on step 2 of the quote — you pick what you need.
What if there's more to move on the day?
If your crew finds items that weren't on your booking, they don't agree a price on the doorstep. We price the extra items upfront and text you a link to approve and pay the difference — taken from your saved card only if you approve.
Nothing is added without your say-so, and our crews never ask for cash.
How are moving operators approved?
Before activation, every moving operator must provide valid Goods in Transit and Public Liability insurance, confirm their base postcode and vehicle type, and acknowledge that the vehicles they use for Movesmith jobs are roadworthy and legally compliant. Moving operators remain responsible for ongoing vehicle compliance.
After activation, we monitor reliability, communication and completion quality. Repeated reliability issues (late cancellations, no-shows) affect access to jobs and can lead to removal from the platform.
What if my route crosses the Congestion Zone or Dartford Crossing?
We detect those automatically when you enter your postcodes and show each charge as a separate line item on your quote. Movesmith takes £0 commission on regulatory charges — they go 100% to your moving operator, who pays them on the day.
Do you do long-distance moves?
Yes, anywhere in the UK. Moves over 100 miles need a custom quote because fuel, overnight stays, and regulatory crossings vary too widely for a fixed price. Fill out the long-distance form and we'll come back within 2 hours with a quote and a secure payment link.
Where are you based and how far do you go?
We cover London and the South East with instant fixed-price quotes. For longer distances anywhere in the UK, fill in the long-distance form and we'll come back within 2 hours with a custom quote.
For anything unusual, drop us a line at hello@movesmith.uk.
Ready to move?
Get a fixed-price quote for your move across London and the South East.