Transparent scope
Transport, access or scheduling effects and eligible item-bound services are shown separately. A scope mismatch goes back to Movesmith; it is not repriced in cash at the door.
Marketplace furniture delivery
Furniture from eBay, Facebook Marketplace or Gumtree, collected and delivered to your door
One item or several, including your own belongings. Plan a direct, same-day collection from an eBay, Facebook Marketplace or Gumtree seller, a retailer, an auction house, a business or a private address. Tell us your items and access details; release evidence is needed when another party controls collection. You can book the fixed price straight away.
Bought it today? Book a same-day collection.
Subject to a mover accepting. If none does, you pay nothing and we tell you straight away. How same-day works
- Same-day direct delivery
- No cash or on-site repricing
- Approved capability matching
- Private evidence restricted by role
Where are we collecting from?
What we ask depends on where it's from
Retailer or store
Add the order or collection reference and confirm the retailer is ready to release the item.
eBay, Facebook Marketplace or Gumtree seller
Record the seller contact, agreed collection window and authority to release the goods. Vinted and other private sales work the same way.
Auction house
Add the lot or release reference and the auction house collection window.
Another business
Capture the business contact, reference and loading instructions that matter to collection.
Private address
Keep the handover simple while still confirming the item, access and delivery plan.
Another collection source
Describe the custodian and release arrangement so Movesmith can review it safely.
Bought a single item on eBay, Gumtree or Facebook Marketplace in London? eBay and marketplace delivery in London shows the fixed single-item price. Collecting an IKEA order? See IKEA collection and delivery in London.
How it works
From listing to delivery
- 1
Choose the source and items
Select every item and quantity. Add a customer-declared value and known condition for each line.
- 2
Confirm handover and access
Give the agreed collection window, authority or reference, then describe parking, floors, lifts and carry distance at delivery.
- 3
Add only the relevant evidence
A listing or seller image can support item planning. Private order or release evidence stays restricted to the assigned operator and Movesmith teams. Access photos are requested only for a specific difficult or uncertain delivery issue.
- 4
Review price and plan
See transport, access or schedule effects and eligible item services separately. Unsupported or ambiguous scope is reviewed before a price is confirmed.
- 5
Follow the job status
After assignment, follow supported milestones from acceptance through collection and delivery. Status updates are not a promise of continuous live GPS.
What we ask for
The details we need, and nothing more
- Actual furniture or appliance, quantity, dimensions where known, declared value per unit and condition
- One service date and the seller or source's agreed collection window
- Release authority, order or lot reference when another person or organisation controls collection
- Parking, loading, floors, lifts, carry distance and awkward access at the relevant ends
- Only the source or access evidence named for this job: for example a private retailer release document, a seller listing image, or a specific difficult-delivery access photo; no people, number plates, access codes or payment details
- A same-day recipient handover — Movesmith does not store or hold the goods overnight
Pricing
What affects your price
Crew and vehicle planning
Selected quantities, item handling and both-end access determine the safe minimum crew and vehicle class. Ambiguous or specialist items stop the instant route for review.
Approved service capability
Third-party furniture collections and supported appliance services match only to the relevant Admin-approved capability. Self-declaration alone does not make an operator eligible.
Updates
Updates on your delivery
The existing Movesmith job lifecycle carries acceptance, en route, arrival, collection evidence, delivery progress and completion. Customers see supported statuses; sellers receive only the limited collection confirmation relevant to them. Recipient details and delivery progress remain private.
Photos and privacy
Why we take photos
Item sizing can be available before acceptance where needed to assess the job. Exact addresses, contacts, order references and private release evidence remain restricted until assignment or to authorised Movesmith teams. Evidence retention follows the booking and legal-hold rules.
Marketplace furniture delivery questions
Plain answers on collection, pricing, evidence, appliance boundaries and job status.
Can you collect furniture I bought on eBay, Facebook Marketplace or Gumtree?
Yes. Choose an online marketplace or private seller as the collection source, then add the seller's contact, the collection window you agreed with them and each item you bought. The operator collects from the seller and delivers to your door the same day.
Can Movesmith collect from a private seller or retailer?
Yes, when the release contact, agreed collection window and any required order or collection authority are confirmed. The assigned operator receives only the private handover information needed for the job.
Will Movesmith store the item between collection and delivery?
No. This service is a direct, same-day collection and delivery. Choose a workable date and handover arrangement; overnight holding or storage is not part of the service.
Why do you ask for values or evidence?
Customer-declared values, condition notes and source-relevant evidence help Movesmith assess scope and match suitable approved capability. A retailer order or release document stays private; a marketplace listing can support planning without asking for a new customer-taken photo. The assigned operator records the authoritative condition evidence at collection and completion. Declared values are not treated as independently verified purchase prices.
Can the operator change the price or ask for cash at collection?
No. The operator must not agree extra work, change the price or take direct cash. If the item or access differs from the confirmed scope, they pause and report it through Movesmith for a platform decision.
Can furniture be dismantled and rebuilt?
Eligible standard items can show dismantling at pickup, reassembly at delivery or both as item-bound services. Specialist, unsupported or unclear items are reviewed instead of being silently priced.
Can appliances be disconnected or reconnected?
Only eligible freestanding appliances with accessible standard plug-in or water-fed connections can use an approved service, and only with a separately approved operator capability. Gas, hardwired, integrated or unsafe connection work is excluded.
Do I get live tracking?
Yes, where offered. While your team is on the way to collect or deliver, your tracking page shows the van's live location and estimated arrival, and we text you when it's about ten minutes away. Before and after that, you see the job statuses, such as accepted, en route, arrived, collected and delivered.
What happens if the seller is unavailable or the item is different?
The operator follows the confirmed contact route, remains within the agreed job rules and records a structured exception. They do not improvise extra work or leave with a different item without a Movesmith decision.
Ready to plan the collection?
Start with the source and actual items. Movesmith will ask only the questions relevant to that handover.
Start marketplace furniture booking