Legal documents

Every Movesmith terms and policy page, in one place.

Booking a move

• Customer TermsLast updated 27 October 2026 · Version 2.52
• Same-day bookingsPart D of the Marketplace Terms
• CancellationHow cancelling and changing a date work
• Our liability to youLoss and damage, explained

Moving operators

• Operator TermsPart B of the Marketplace Terms
• Move-Day Location Sharing TermsFor operators

Businesses

• Business agreement for partnersVersion 1.6

Everyone

• Privacy PolicyLast updated 26 October 2026 · Version 2.25
• Cookie PolicyLast updated 23 August 2026 · Version 2.2
• Website TermsLast updated 13 October 2026 · Version 1.2
• Version historyEarlier versions of the Marketplace Terms